Terms and conditions

GST-Free Holiday Promotion

Promotion Overview: Save the GST! Get 5% off your entire project when you book your installation between now and February 1st.

Eligibility

  1. This promotion is open to new and existing customers of True Level Concrete.

  2. The offer is valid for projects booked and scheduled for installation between the promotion start date and February 1st.

  3. The discount applies to the total project value, with a maximum eligible project value of $50,000.

  4. This promotion is NOT applicable on Vancouver Island (outside of our regular service area) 

Promotion Period

  • The promotion is valid from January 1st to February 1st, 2025.

  • Installation bookings made after the promotion period will not qualify for the discount.

Discount Details

  1. Customers will receive a discount equivalent to 5% of their total project value.

  2. The maximum savings for this promotion are capped at $2,500.

  3. The discount will be applied to the final invoice and will not include applicable fees for permits, engineering, or additional services outside of the quoted project scope.

Exclusions

  1. This promotion does not apply to projects already under contract or scheduled prior to the start of the promotion.

  2. Cannot be combined with any other discounts, promotions, or offers.

  3. Excludes additional fees for materials, permit costs, or project add-ons not included in the initial scope of work.

Booking Requirements

  1. To qualify, customers must:

    • Confirm and sign the project agreement during the promotional period.

    • Pay the required deposit as outlined in the contract terms.

  2. Installation must be scheduled and completed on or before February 1st, 2025.

Additional Terms

  1. True Level Concrete reserves the right to modify or cancel this promotion at any time without prior notice.

  2. All projects are subject to inspection, approval, and availability.

  3. By participating in this promotion, customers agree to comply with all the terms and conditions outlined herein.

  4. This promotion is non-transferable and has no cash value.

Referral Program Terms and Conditions

  1. Eligibility to Participate
    • The referral program is open exclusively to former clients of True Level Concrete.
    • To participate, you must provide the address where True Level Concrete completed your previous project to help us locate your file and track your referral activity.
  2. Referral Submission Guidelines
    • Referrals must be submitted through the True Level Concrete referral program prior to any engagement or contact between True Level Concrete and the referred party.
    • Referrals must be aware that you are submitting their information through this program and agree to be referred.
    • There are no limits to the number of people you can refer; however, only those who receive a valid quote from True Level Concrete will qualify for a referral reward.
  3. Referral Rewards
    • You will be eligible for a referral reward (e.g., a gift card) only when the referred party receives a valid quote from True Level Concrete.
    • The reward will not apply to retroactive referrals or in cases where the referred customer has already contacted True Level Concrete or received a quote prior to your referral.
  4. No Retroactive Referrals
    • Referrals must be submitted before any engagement or contact between True Level Concrete and the referred party.
    • Referrals submitted after the referred party has already contacted True Level Concrete, received a quote, or initiated discussions will be ineligible for rewards.
  5. New Customer Requirement
    • The referred party must be a new customer to True Level Concrete and have no prior inquiries, quotes, or engagement with the company.
    • Previous customers, or those who have previously contacted True Level Concrete, do not qualify as new referrals for the purposes of this program.
  6. Program Integrity
    • True Level Concrete reserves the right to verify the eligibility of both the referral and the referee.
    • True Level Concrete may deny rewards for any retroactive or ineligible referrals at its discretion to maintain the integrity of the referral program.
  7. Reward Distribution
    • Once verified, referral rewards (e.g., gift cards) will be issued after the referred party receives a valid quote. The timeframe for reward distribution may vary based on project timelines and eligibility verification.
  8. Program Changes
    • True Level Concrete reserves the right to modify, suspend, or terminate the referral program at any time without notice. Any changes to the program will be communicated via the True Level Concrete website.